Customer engagement
June 19, 2024
No Comments
Supercharge messaging over WhatsApp with Workflows
With NeoDove’s Workflows, effectively send WhatsApp messages, instantly carry out follow-ups and boost lead conversion by 2x!
- Automated Messaging
- Multichannel communication
- 2x lead conversion
- Effective follow-ups
No manual effort. Just endless connections!
Transform WhatsApp messaging, improve customer engagement and watch conversions increase like never before!
“Each and every requirement related to CRM and dialer gets fulfilled through this software.”
Durwang Sawant, SwitchMyLoan
Features that will modernize your messaging.
Key ingredients to boost customer engagement!
Lead Forms
Lead Management
Customer Engagement
Follow-up Management
Lead Forms
Lead Form and Disposition
Lead forms or scripts are customizable for every campaign you create. Customize your scripts in your preferred language, and include questions in a variety of formats, such as MCQs, texts, dates, etc. At the time of disposition, telecallers can classify leads under different categories.Lead Management
Lead Form and Disposition
Telecallers can prioritize leads as needed and can then call those leads based on the priority set. Telecallers can also assign leads among each other based on the other telecaller’s availability, language spoken, hierarchy, etc.Customer Engagement
Instant Multichannel Engagement
NeoDove autodialer goes beyond making calls, it helps build holistic relationships with customers. A telecaller can send instant WhatsApp messages, SMS, and emails immediately after each call. Just a click can boost their engagement by up to 130%!Follow-up Management
Follow-up and Reminders
Follow-ups can be scheduled after each call, and as a follow-up approaches, telecallers will receive regular reminders for the same. Furthermore, in a call, telecallers can review the lead history to better understand the conversation and pick up where they left off.
Automated Messaging
Boost messaging efficiency by automatically sending WhatsApp messages to prospects and customers in just a few clicks.
Instant Follow-ups
Easily set up and send follow-up messages, connect with more prospects than ever before and never miss a follow-up again .
Lead Segmentation
Send the right message at the right time to your target audience for maximum positive impact.
Multi-Channel Communication
Effectively connect and communicate with prospects by reaching out to them on the channel of their choice.
Benefits
The Perks of Using NeoDove’s Workflows
Better Customer Engagement
Effectively engage your customers with timely communication.
Saves Time
Send out WhatsApp messages in minimal time with minimal effort.
Improved Response Rates
Respond to prospects and customers more efficiently.
Better Customer Engagement
Effectively engage your customers with timely communication.
Saves Time
Send out WhatsApp messages in minimal time with minimal effort.
Improved Response Rates
Respond to prospects and customers more efficiently.
Increase your telecalling team’s efficiency by 93%
Take your telecallers’ efficiency to the next level, get started with NeoDove today!
Use Cases
Who can use NeoDove’s Workflows?
Follow-Up Messaging
Send instant follow-up messages to prospects and customers in just a few simple clicks.
Onboarding and Welcome Messaging
Effectively send out timely customer messages to strengthen your customer relationships.
Feedback and Surveys
Deliver surveys and ask for feedback more efficiently with NeoDove’s Workflows.
Follow-Up Messaging
Send instant follow-up messages to prospects and customers in just a few simple clicks.
Onboarding and Welcome Messaging
Effectively send out timely customer messages to strengthen your customer relationships.
Feedback and Surveys
Deliver surveys and ask for feedback more efficiently with NeoDove’s Workflows.
Advantages
What makes NeoDove’s Workflows a convenient choice for you
Time-saving
Improve productivity
Get extensive integrations
Quick setup, no
hardware required
“It’s very flexible; it has accommodated our process elements very smoothly. The SMS and WA integration on the platform has increased our efficiency manifold.”
Sumant Chinchwadkar, Expessions Learning
Why they love us
hear it from them!
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72% increased sales conversions.
Find out more about why you need to say goodbye to traditional telecalling and hello to us!
Why NeoDove
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Process
Now no more spending hours managing leads manually!
Step 1: Add Users
Step 2: Create a campaign and assign users
Step 3: Upload leads
Step 4: Start auto dialing!
Step 1: Add Users
Step 2: Create a campaign and assign users
Step 3: Upload leads
Step 4: Start auto dialing!
Security
There is no risk to your data!
AWS Encrypted
Secure Cloud-based
No Backup Required
No Data Sharing
Related Blogs
Customer engagement
June 19, 2024
No Comments
Customer engagement
June 19, 2024
No Comments
Boost your messaging game with NeoDove Workflows!
It’s not just talk, watch how Workflows can help you optimize communication. Don’t wait any longer to schedule your demo!
FAQs
NeoDove’s Workflows are a feature that uses automated sequences of messages to streamline communication on WhatsApp and other channels within the NeoDove Telecalling CRM platform.
No, NeoDove Workflows is user-friendly, and setting it up and creating your own workflows do not require extensive technical knowledge. Our platform also offers user-friendly tools and ready-made templates for creating workflows.
Yes, you can customize your Workflows to match your unique business processes, allowing for personalized messaging with leads and customers.
There’s no current limit to how many workflows a telecaller can create on NeoDove.
No, you will not be able to connect with any WhatsApp service provider. But, you can reach out to our customer success team for further information. Contact our team on +91 9251647381 or email us at hello@neodove.com
An autodialer is a software that streamlines the dialing process by automatically dialing numbers from calling lists.
A progressive dialer is a type of autodialer that displays contact information to the telecallers prior to automatically dialing a number.
A predictive dialer is a type of auto dialer system that enables bulk-dialing from a calling list.
There’s no limit to how many calls a telecaller can make on NeoDove.
Through SIM-based calling, yes, your telecallers numbers will be visible to the leads. But if you choose to go with cloud telephony on NeoDove, your telecallers’ numbers can be masked.
Due to the strict guidelines issued by Google, it’s not possible to record calls. But you can access the call recording feature if you go with IVR on NeoDove.
Yes, call logs are updated in real-time and you can view the status of the calls made by your telecallers.
We have a desktop version of our mobile app called the NeoDove Web Dialer. So, regular phone users can access all the features of our autodialer through our web version.
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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About NeoDove
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
Here’s a list of what you can do with NeoDove:
- Create and prioritize campaigns. Add leads. Assign users.
- Create customizable customer details forms and message templates. Add attachments.
- Get complete lead history. Make calls through auto dialer.
- Send instant WhatsApp, email and SMS without saving customer details manually.
- Set follow-ups and never miss a single lead.
- Prioritize leads and assign tasks to other members.
- Get sales pipeline overview and call reports.
- Track and manage team performance.
- Get both direct and custom integrations. Capture all the leads in one place.
- Access the Marketplace for value-added services.
NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.
Still using Excel sheets Switch to NeoDove
95% business who use NeoDove report 3x more profits!
Stop Wasting Time on Manual Dialing!
Book a free demo and see how you can close more deals, faster!
Still using Excel sheets Switch to NeoDove
95% business who use NeoDove report 3x more profits!
50,000 +
Happy Customers
4.8
107k reviews
Are you Still using Excel sheets for Manual Telecalling?
These outcomes and beyond can be yours.
0%
Lead Leakage
200%
Increase in call attempts
3x
More Engagement
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20,000+
Users1,000+
Integrations