10 Popular Call Center Trends of 2022 l NeoDove

10 Popular Call Center Trends of 2022

Integration of AI into Customer Interactions

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Digital Transformation via Internet of Things (IoT)

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Better Call Center Analytics and Features

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Omnichannel Communication Approach

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Adoption of Cloud Communications

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Agent Retention and Engagement

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Flexible Working Options to Attract Employees

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AI-Powered Self-Service Tools

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