Top 5 Amazing VoIP Service Providers To Consider For Your Business

Did you know that the size of the mobile VoIP market is expected to be worth $183.7 billion?

If you want to take calls from anywhere at any time, then consider integrating VoIP services into your current system. With VoIP services, your business can make and receive calls over the internet seamlessly.

In this article, we will take a closer look at VoIP services, their importance alongside some of the best VoIP service providers.

What are VoIP services and how do they work?

Voice over Internet Protocol (VoIP) first appeared as a technology for routing phone calls over the internet’s data network. It has evolved into the market’s best and most versatile business internet phone solution. This led to the production of many VoIP services for small businesses to choose from depending on their needs.

VoIP services software works as follows:

Firstly, vocal data is recorded on an audio device. For example, a cell phone or headset. It is then converted into raw data by VoIP services software.

After this, the data is compressed and converted into data packets. Subsequently, it is sent via a digital signal to the VoIP service providers.

Lastly, they are further processed and finally connected to the receiving phone.

Why does your business need VoIP services?

The best thing about a software with VoIP services is how easy it is to integrate it into your current system. 

You can continue utilizing your current phone system to make VoIP calls with integrated access. Simultaneously, you can take advantage of VoIP services with advanced capabilities. 

Using cloud-based VoIP services, you may make calls from your business phone number on any device. Thus, freeing you from the desk phone. 

To make business calls, you can use VoIP services from anywhere. Furthermore, it allows you to tailor it to your small business’s specific requirements in the following ways:

• Your calls can be conducted over the internet

Instead of using a standard cellular network, you can use VoIP services to make calls over the internet.

In most cases, this is done by granting you a position in a cloud-based PBX system. This manages call routing between your internal company network and other cellular networks around the world. In this way, you can get the full use of VoIP services.

• Access to additional features

VoIP services can provide access to many more features besides just voicemail. You can now use VoIP services for internal video conferencing, contact center reporting and routing, CRM interfaces and task management.

• Saving costs

Setting up and using a new system of VoIP services rather than a traditional corporate phone network is more cost-effective. Infrastructure and ongoing cost for VoIP services is substantially less expensive.

• Increased Adaptability and Productivity

The interface in your VoIP services system, if necessary, can be accessed via the web from your personal computer. 

You can work remotely without relying on hardwired phone systems. Thus, VoIP services significantly improve your business’s ability to adapt to changing market conditions.

• Improved Scalability

Additionally, VoIP services systems are scalable, making them ideal for rapidly expanding businesses. Many businesses will appreciate that they don’t have to spend a lot of money on new hardware to add new users.

Related: Communicate better with cloud telephony integration

Top 5 Best VoIP Service Providers for Small Businesses

Here are some of the best VoIP providers of excellent VoIP services for small businesses:

1. Nextiva

Nextiva is the one of the best VoIP services for small and medium-sized businesses on a tight budget. Mobile and desktop apps from Nextiva allow your staff to remove the old-fashioned office phones. 

The online administration platform of such VoIP services makes it simple to manage many lines. Nextiva also comes equipped with features like unlimited calling, unlimited text messaging & faxing, call queuing, instant conference calls, and more. 

Additionally, Nextiva’s VoIP services and business call management system also has many more useful functions. This VoIP services software includes audio, video, text, a mobile app, and web collaboration in a single, integrated platform.

2. RingCentral

RingCentral offers comprehensive work-from-home VoIP services sor businesses. This includes integrated messaging, unrestricted video conferencing, and cloud-hosted VoIP services. 

Moreover, small businesses don’t have to worry about being ripped off for their cloud-hosted VoIP services. This is because RingCentral offers price matching on plans with less than 50 lines.

With a 99.999 % uptime guarantee, your in-house and remote workers can rely on your VoIP services system at all times. Furthermore, RingCentral’s services also offer limitless internet faxing, phone conferencing, and videoconferencing for up to 100 people.

3. Ooma

Ooma’s Office and Office Pro plans are among the best VoIP service providers for businesses with at-home employees. 

When you’re working from home, you may use your office phone to make and receive calls on your cell phone. In addition to this, you can even utilize the Ooma desktop app to make and receive calls from your PC. 

To top it all off, Ooma’s VoIP services plans are greatly affordable.

4. Grasshopper

Grasshopper’s VoIP services allow you to make and receive business calls on your mobile phone. Businesses are realizing more and more that they don’t have to rely on their people working in an office to be successful. 

In fact, mobile businesses such as food trucks and pop-up shops benefit greatly from Grasshopper’s VoIP services.

However, Grasshopper is one VoIP service provider that allows you to configure call forwarding rules for each phone extension on your account. If you have many locations, each employee or member can handle calls in a manner that works best for them.

5. 8×8

8×8 has simple and feature-packed plans for VoIP services that can help you keep your costs down while still providing the VoIP tools you need. 

The VoIP services of 8×8 include integrated voice, chat, virtual meetings, fax and contact centers. 8×8 also provides you with real-time communication analytics, and other useful services.

How to choose the best VoIP service provider for your business?

There are many VoIP service providers out there, making the market fiercely competitive. 

It’s challenging for business owners to pick one of the best VoIP service providers because there are so many options. Moreover, the advertising for VoIP services is aggressive.

If you’re just getting started, you might be seeking some of the most affordable VoIP services. It’s important to keep in mind, though, that this method may not include all of the functionality you need in the long run. 

Additionally, some VoIP services systems for businesses cannot be easily implemented or transferred or are too expensive. You need to look at a good mix of capabilities and a fair price while evaluating business VoIP service providers for your company. 

Here is a list of things you should keep in mind when choosing your VoIP service provider:

• Pricing
• Customer Support
• Scalability and flexibility
• Specialist vs. enterprise solution
• Security and downtime
• Hosted/cloud-based vs. on-premise
• Reliability and quality
• Collaboration tools and custom apps
• Third-party integration

Conclusion

As a whole, VoIP services are getting more and more popular amongst businesses across industries. Traditional landlines are being eliminated in favor of VoIP services as technology advances and businesses adapt to a changing environment. 

Due to many integration possibilities with other software, using VoIP services can help save expenses, improve distance collaboration, and increase productivity.

For all these reasons, it’s important to make the right choice when choosing your VoIP service provider. Keep in mind the above mentioned points, carefully consider your needs and then make your final choice!

Frequently Asked Questions (FAQs)