Customer engagement
June 19, 2024
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Ensure efficient team management and greater productivity!
Your single, most efficient platform to optimize your telecallers’ productivity, streamline task management, and monitor team performance.
- Effortless team management
- Increased team efficiency
- Real-time performance analytics
- Multilingual user interface
Making your team smarter, more productive and organized!
With NeoDove, better track and organize your team’s tasks and build that efficient team you always wanted.
“Each and every requirement related to CRM and dialer gets fulfilled through this software.”
Durwang Sawant, SwitchMyLoan
Nurture not just your leads, but also your team!
All you need to manage your team’s performance and increase their efficiency.
Customizable Scripts
Make sure your telecallers never miss a detail or divert from a call. Create call scripts and include a variety of questions - such as MCQs, date and times, short answers, etc. View all the responses in real-time or download CSV files later.
Performance Analytics
Whether it's hourly reports, weekly or monthly reports, know how your telecalling team is doing in real time. Know how many calls were attempted, how many were connected, the average duration of every call, and other KPIs. Telecallers, too, can view their individual performance metrics on the mobile app.
Lead Assignment
Leads can be assigned manually or automatically based on criteria like age, state, language, etc. Your chances of conversion will increase greatly if leads are assigned to the right person and at the right time.
Break Notifications
Make sure your telecalling team utilizes its time in a productive and efficient manner. Know how many breaks each of your telecallers took, and why they took them. If the break-time is exceeded, you will be notified.
Benefits
The Perks of Using NeoDove
Scalable
NeoDove is used across multiple industries and brings every telecaller the flexibility to work from anywhere and at any time.
Cost-effective
We bring you comprehensive features on one platform, hands-on training and 100% support - all this at a competitive price!
Save Time
By eliminating manual tasks, NeoDove reduces the workload of users and increases their efficiency by up to 93%.
Scalable
NeoDove is used across multiple industries and brings every telecaller the flexibility to work from anywhere and at any time.
Cost-effective
We bring you comprehensive features on one platform, hands-on training and 100% support – all this at a competitive price!
Save Time
By eliminating manual tasks, NeoDove reduces the workload of users and increases their efficiency by up to 93%.
Increase your telecalling team’s efficiency by 93%
Take your telecallers’ efficiency to the next level, get started with NeoDove today!
Calling Methods
Get multiple options for calling
SIM-based
A SIM is all one needs to get started with calling and to manage everything in one place.
Cloud Telephony
Benefit from cloud telephony features such as number masking, reduced idle time, etc.
VoIP
Get the flexibility and convenience of making calls directly through your desktop or laptop.
SIM-based
A SIM is all one needs to get started with calling and to manage everything in one place.
Cloud Telephony
Benefit from cloud telephony features such as number masking, reduced idle time, etc.
VoIP
Get the flexibility and convenience of making calls directly through your desktop or laptop.
Use Cases
Who can use NeoDove?
Sales and Marketing
Get clarity on your teams’ efforts - know the number of calls attempted, connected, etc. Filter and analyze individual performance.
Call Center
From total calls attempted to their average duration, analyze and manage your telecallers’ performance easily in real-time.
Feedback and Survey
Keep track of your leads’ responses noted by your team, analyze the efficiency of your telecallers’ interactions with leads.
Sales and Marketing
Get clarity on your teams’ efforts – know the number of calls attempted, connected, etc. Filter and analyze individual performance.
Call Center
From total calls attempted to their average duration, analyze and manage your telecallers’ performance easily in real-time.
Feedback and Survey
Keep track of your leads’ responses noted by your team, analyze the efficiency of your telecallers’ interactions with leads.
Advantages
What makes NeoDove a convenient choice for you?
Increased team productivity
Actionable and real-time team insights
Quick setup, quick adoption
100% support from our end
“It’s very flexible; it has accommodated our process elements very smoothly. The SMS and WA integration on the platform has increased our efficiency manifold.”
Sumant Chinchwadkar, Expessions Learning
Why they love us
hear it from them!
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Increase team efficiency by 93%.
Don’t wait any longer to increase the efficiency of your telecalling team. Sign up now and get started right away!
Why NeoDove
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Process
Now no more spending hours managing leads manually!
Step 1: Add Users
Step 2: Assign Leads.
Step 3: Assess their performance in real-time!
Step 1: Add Users
Step 2: Assign Leads.
Step 3: Assess their performance in real-time!
Security
There is no risk to your data!
AWS Encrypted
Secure Cloud-based
No Backup Required
No Data Sharing
Related Blogs
Customer engagement
June 19, 2024
No Comments
Customer engagement
June 19, 2024
No Comments
Help your telecalling team sell smarter!
Get to know how NeoDove can help you manage your team more efficiently, and help them sell smarter and faster.
FAQs
Team management involves the coordination and management of a group of individuals for the purpose of achieving a specific goal.
Using a team monitoring tool, you can measure your team’s productivity, track working hours and breaks, assess performance, etc. Such a tool helps you keep your team on track.
With NeoDove, you can easily manage your telecallers no matter where they work from. You can view their performance metrics in real-time.
Every telecaller can view their individual performance metrics through the mobile app, and also track the number of breaks they have taken.
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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About NeoDove
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
Here’s a list of what you can do with NeoDove:
- Create and prioritize campaigns. Add leads. Assign users.
- Create customizable customer details forms and message templates. Add attachments.
- Get complete lead history. Make calls through auto dialer.
- Send instant WhatsApp, email and SMS without saving customer details manually.
- Set follow-ups and never miss a single lead.
- Prioritize leads and assign tasks to other members.
- Get sales pipeline overview and call reports.
- Track and manage team performance.
- Get both direct and custom integrations. Capture all the leads in one place.
- Access the Marketplace for value-added services.
NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.
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0%
Lead Leakage
200%
Increase in call attempts
3x
More Engagement
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Integrations