Ensure effective messaging with pre-existing templates
With pre-determined message templates, ensure that your sales team communicates the correct information to your prospects and customers.
Why do you need pre-existing templates?
Each member of your sales team has their own style of conversing, which is important no doubt. But uniformity is also important during a conversation. This uniformity will ensure that everyone stays on the same page and, with NeoDove’s pre-existing templates, your sales team knows what exactly needs to be said in the messages that are sent to prospects and customers.
Use pre-existing templates to keep messaging uniform
By using pre-exiting templates, each member of your sales team does not stray from relevant points, and a consistent conversation is maintained.
Ensure uniformity
Using pre-existing templates not only makes the sales team’s job easier but also ensures uniformity in messaging.
Save time
All your sales team has to do is select the appropriate message template and send the message directly from the app.
Increase Efficiency
Save your team the trouble of thinking and typing messages on the spot. They will be able to focus on other important tasks.
Reduce Error
There is a possibility that your team will type incorrectly due to the pressure of the moment. Templates, though, spare them the hassle of proofreading a message as they send it.
Enhance your customer engagement
Frequently asked questions
The pre-existing template feature allows you to create a set of standard messages that you can send to prospects and customers or use them to reply to messages or to send new messages by using the previously configured text.
Templates can be edited either from the admin portal or during the actual sending process. You can make changes to the templates according to your needs.
Multimedia files can be attached. Messages sent through WhatsApp won’t incur any charges, however SMS/MMS will be subject to separate charges depending your carrier.
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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About NeoDove
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
Here’s a list of what you can do with NeoDove:
- Create and prioritize campaigns. Add leads. Assign users.
- Create customizable customer details forms and message templates. Add attachments.
- Get complete lead history. Make calls through auto dialer.
- Send instant WhatsApp, email and SMS without saving customer details manually.
- Set follow-ups and never miss a single lead.
- Prioritize leads and assign tasks to other members.
- Get sales pipeline overview and call reports.
- Track and manage team performance.
- Get both direct and custom integrations. Capture all the leads in one place.
- Access the Marketplace for value-added services.
NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.
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