Interactive voice response for your business
Use interactive voice response to connect with your customers instantly. Explore solutions like virtual numbers and route calls to your sales and support agents instantaneously.
What is an IVR solution?
An interactive voice response(IVR) acts as an automated calling solution for your business. With NeoDove, you can interact with your customers even though no agents are available with a personalized greeting with a wide variety of queries that your customers get to choose from.
Generate more leads and offer a personalized customer experience
With NeoDove’s IVR solution you’ll be able to increase your lead generation activities and provide a more personalized customer experience.
Advanced Call Routing
An advanced call routing helps to answer your customers’ calls automatically and hands them over to the available agent to reduce wait time.
Multi-lingual Greeting
Greet your customers with multi-lingual support. Offer them value feedback in English, Hindi, and regional languages.
Call recording
Track your sales team’s performance through real-time call recordings and guide new team members with customer pitch examples.
24x7 Availability
Be available for your customers 24X7 through IVR. Give them a customized personalized greeting every time they raise a query.
Trusted by 2500+ customers
Frequently asked questions
IVR is a great way to interact with your customers without having to actually talk to them. This gives your business brand identity and keeps your customer experience high-quality.
IVR is an effective solution for small, medium, and large businesses alike. Small businesses should definitely try and incorporate this solution as it is automated and requires minimal to zero manual interference.
NeoDove is associated with cloud technology that accelerates your business workflow. Not only are IVR solutions but it also has many features that make your customers’ journey user-friendly.
Although you can get the benefits of a lot of integrations, IVR solution has a separate pricing. You can talk to our experts for more detailed knowledge.
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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About NeoDove
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
Here’s a list of what you can do with NeoDove:
- Create and prioritize campaigns. Add leads. Assign users.
- Create customizable customer details forms and message templates. Add attachments.
- Get complete lead history. Make calls through auto dialer.
- Send instant WhatsApp, email and SMS without saving customer details manually.
- Set follow-ups and never miss a single lead.
- Prioritize leads and assign tasks to other members.
- Get sales pipeline overview and call reports.
- Track and manage team performance.
- Get both direct and custom integrations. Capture all the leads in one place.
- Access the Marketplace for value-added services.
NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.
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