You can now get WhatsApp Business API without getting your Facebook Business Manager approved.
But, you will have very limited access to WhatsApp API!
So, it’s recommended that you apply for Facebook Business Verification if you want to utilize the complete potential of WhatsApp Business API for your Business.
But, make sure you have these documents ready to verify your Facebook Business Manager Account:
Legal details of your business (business name, address, contact info)
A legal document containing the Legal Name of the Business as well as Legal Address, preferably GST or Bank Account Statement.
A working website for your business. The website must mention at its footer the exact Legal Business Name (as cited in the documents).
Proof of access to the business such as an official Business email (email with the same domain of your website).
Note- Images of your document must be clear, in colour, and show the whole document.
Now, let’s go ahead & verify your Facebook Business Manager Account.
1. Go to Facebook Business Manager and choose your Facebook Business Manager Account.
Click here to redirect to the Facebook Business Manager Page.
This will open to a new tab on your Facebook Business Account.
2. Create a Facebook Business Manager Account (if not already created)
If you already have a Facebook business account, select it. If you don’t, you can create one by clicking here.
3. Go to Business Settings
4. Click ‘Start Verification’ Button
From this page, you can apply for your Facebook Business Manager Account verification.
If on your account this verification button is Greyed Out, Then click here
5. Click Get Started
If you can see your Start Verification Button, click it & press ‘Get started on the next screen (as shown in the image below)
6. Choose Country
In this step, select the country where your business is primarily based.
7. Fill Organization Details
Carefully fill in your Organization’s details!
In the name section, fill in the Exact Name mentioned in your legal document.
In address, write the Same Address as mentioned in your legal document. Adding a different one might cause problems with your approval from Facebook.
In the address row, be sure to add only the location of your business and not the state & Pincode.
E.g. If your address is 3013, Chandni Chowk, Sita Ram Bazar, Old Delhi, 110006.
Then, only add ‘3013, Chandni Chowk, Sita Ram Bazar’ in the address row.
Add Delhi in City & State and 110006 in Pincode.
Add the Town, State & Pincode in the next row as shown in the above image.
In phone number, it’s not necessary to add your WhatsApp Business API number.
You can add any other business number you wish to receive communication from Facebook.
Last, add the URL to your website. This website should contain the business legal name at the footer so that facebook verifies that this business is linked with the legal name.
8. Choose your company or click ‘Organization not listed’
Once you submit all the details, Facebook verifies which all companies match the entered details.
Choose only the company with the exact matching details with your business.
You should also have your business phone number for verification.
Even if your organization’s not listed, don’t worry. Click ‘Organization not listed’ & proceed to the next step.
9. Add supporting Documents for your Business
If in the previous step, your business wasn’t listed, add supporting documents to verify your business. Make sure to upload the same document in both places to avoid confusion.
10. Choose a Contact Method
Note: Email is the recommended source of contact and improves your chances of getting verified.
Add your official business email ID with your same domain name (e.g. info@neodove.com) & press next.
If you don’t have a registered email ID with your domain name, choose phone or text for verification.
11. Verify the sent code
Last, Verify the code sent to your Email ID or enter the OTP sent via text or phone.