Customer engagement
June 19, 2024
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One place for impactful, multichannel customer engagement.
Engage your leads and customers wherever they are with call, WhatsApp, SMS or email – without skipping a beat.
- Easy one-click engagement
- WhatsApp Integration
- SMS and Email automation
- Customizable scripts and message templates
Multichannel customer engagement to engage customers wherever they are!
On NeoDove, get the essentials you need for building a foolproof engagement strategy and driving sales.
“Each and every requirement related to CRM and dialer gets fulfilled through this software.”
Durwang Sawant, SwitchMyLoan
Change how you engage with customers.
Features that make your customer engagement more personalized, more efficient.
Customizable Scripts
Build scripts and customize them to fit your business needs by including various types of questions - such as MCQs, short answers, date and time, etc. - for your telecallers to fill out during a call.
WhatsApp Integration
With WhatsApp integration, your telecallers can send templated messages as well as multimedia files right after each call, ensuring easier, more effective customer engagement.
SMS Automation
With SMS automation, ensure fast and reliable message delivery. Your telecallers can connect or send follow-up texts using the same phone number they use for making calls
Customizable Message Templates
You can create unlimited message templates according to your needs, and make your outreach easier and faster. You can also add customer contact properties to your message templates.
Benefits
The Perks of Using NeoDove
Scalable
NeoDove is used across multiple industries and brings every telecaller the flexibility to work from anywhere and at any time.
Cost-effective
We bring you comprehensive features on one platform, hands-on training and 100% support - all this at a competitive price!
Save Time
By eliminating manual tasks, NeoDove reduces the workload of users and increases their efficiency by up to 93%.
Scalable
NeoDove is used across multiple industries and brings every telecaller the flexibility to work from anywhere and at any time.
Cost-effective
We bring you comprehensive features on one platform, hands-on training and 100% support – all this at a competitive price!
Save Time
By eliminating manual tasks, NeoDove reduces the workload of users and increases their efficiency by up to 93%.
Increase customer engagement by 130%.
Find out more about why NeoDove is the ONE for an optimal telecalling experience.
Calling Methods
Get multiple options for calling
SIM-based
A SIM is all one needs to get started with calling and to manage everything in one place.
Cloud Telephony
Benefit from cloud telephony features such as number masking, reduced idle time, etc.
VoIP
Get the flexibility and convenience of making calls directly through your desktop or laptop.
SIM-based
A SIM is all one needs to get started with calling and to manage everything in one place.
Cloud Telephony
Benefit from cloud telephony features such as number masking, reduced idle time, etc.
VoIP
Get the flexibility and convenience of making calls directly through your desktop or laptop.
Who can use NeoDove?
Telecallers across a wide range of industries can use NeoDove!
Sales and Marketing
Easily reach out to a large audience, promote your product or service and engage them with a comprehensive communication strategy.
Call Center
Boost agent productivity, extend agent talk time, enable convenient performance reporting, and boost conversion rates with our autodialer.
Lead Generation
Boost your lead generation strategy by improving cold calling efficiency with features such as automated dialing, follow-up management, instant messaging, etc.
Sales and Marketing
Easily reach out to a large audience, promote your product or service and engage them with a comprehensive communication strategy.
Call Center
Boost agent productivity, extend agent talk time, enable convenient performance reporting, and boost conversion rates with our autodialer.
Lead Generation
Boost your lead generation strategy by improving cold calling efficiency with features such as automated dialing, follow-up management, instant messaging, etc.
Advantages
What makes NeoDove a convenient choice for you.
21x higher customer satisfaction
Improved customer retention & reduced churn
Helps maintain distinctive brand identity
Ensure easy customer engagement on multiple channels
“It’s very flexible; it has accommodated our process elements very smoothly. The SMS and WA integration on the platform has increased our efficiency manifold.”
Sumant Chinchwadkar, Expessions Learning
Why they love us
hear it from them!
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Increase customer engagement by 130%.
Find out more about why NeoDove is the ONE for an optimal telecalling experience.
Why NeoDove
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Process
Now no more spending hours managing leads manually!
Step 1: Create campaigns, then scripts and templates.
Step 2: Assign leads to your team.
Step 3: Start connecting with customers instantly.
Step 1: Create campaigns, then scripts and templates.
Step 2: Assign leads to your team.
Step 3: Start connecting with customers instantly.
Security
There is no risk to your data!
AWS Encrypted
Secure Cloud-based
No Backup Required
No Data Sharing
Related Blogs
Customer engagement
June 19, 2024
No Comments
Customer engagement
June 19, 2024
No Comments
Bring all your customer interactions together on NeoDove.
Get to know how NeoDove can save you time and help you connect with more leads on multiple channels.
FAQs
Interacting with your customers to strengthen their relationship with your business is customer engagement. These interactions can occur through a variety of channels.
Connecting through multiple channels can greatly improve your lead generation as well as conversions. Your target audience may be more likely to purchase from you if you are able to engage them in a way that fits their preferences.
No, you don’t have to integrate it yourself, we already have it integrated for you.
Both scripts and message templates are created under “Campaigns” and for each of your campaigns, you can have different scripts and multiple message templates.
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
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About NeoDove
NeoDove is a complete telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team.
It comes with carefully-designed features like an autodialer, a comprehensive lead management system, instant-multichannel engagement, real-time performance analytics, thousands of integrations, a marketplace for IVR, SMS automation, and so much more.
Here’s a list of what you can do with NeoDove:
- Create and prioritize campaigns. Add leads. Assign users.
- Create customizable customer details forms and message templates. Add attachments.
- Get complete lead history. Make calls through auto dialer.
- Send instant WhatsApp, email and SMS without saving customer details manually.
- Set follow-ups and never miss a single lead.
- Prioritize leads and assign tasks to other members.
- Get sales pipeline overview and call reports.
- Track and manage team performance.
- Get both direct and custom integrations. Capture all the leads in one place.
- Access the Marketplace for value-added services.
NeoDove brings its users a customizable, safe, and secure platform for all their telecalling requirements.
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