The main reason to automate SMS is to provide an exceptional experience to customers.
Automated SMS allows you to send personalized messages, making them feel welcomed.
By automating SMS, your telecalling team can keep track of how many times one is communicating with customers and what messages are sent to devise an overall marketing plan.
SMS automation provides a structured plan for telecalling against leading to increased efficiency. Since every message is automated, all you need to do is check the content of the message and ensure there are no mistakes.
You can automate the messages when a customer signs up, purchases the product, or wants to keep the customer up to date with the latest information.
Yes, automated SMS does have the unbearable power of a high open-rate. This is because the message is short, and it only takes a few seconds to read the information.