In 2018, businesses invested around $48.2 billion in CRM software. It is pretty clear that they were trying to invest in the best CRM system.
However, choosing a CRM system without considering all factors is not advisable. Not including the cost of CRM software pricing can lead to inevitable doom for your business.
The number of CRM systems in the market, suited to different needs is on an all-time rise.
With so much CRM software available in the market, businesses like yours may find it difficult to determine the actual price of a CRM.
The silver lining is that there are affordable CRM tool options in the market. Moreover, these options are intuitive, have a user-friendly interface and are easy to set up.
You can get all of these features in a CRM system cost that fits your budget. So, you don’t have to compromise on quality, nor have to overspend to cover CRM software pricing.
In this article, we’ll look into the several factors that you need to consider before choosing a CRM system.
CRM Pricing: 5 Factors To Consider In 2023
CRM pricing is quite important when choosing the right CRM tool that suits your business best.
Here are some of the main factors to consider when it comes to CRM software pricing:
1) Pay as you scale
Oftentimes, it happens that you’ve launched your own company and you feel the need for a CRM system. Then, you feel like you need to invest in one of the top CRM tools in the market.
However, such CRM systems are mostly built for large enterprises. You would thus be stuck with a CRM system that is not tailored to your needs. Yet, you would be paying the highest cost of CRM software.
That is why it is important to pay a CRM system cost that is within your cost. The CRM system must be tailored to your needs. You should be able to pay for only the features you need. These features must also complement your business on several fronts.
As you scale up, you should be able to choose a plan for a higher CRM system cost. Alongside this, your plan for your CRM tool should provide more features.
2) CRM implementation cost
CRM systems must blend with your business like milk with water. A CRM tool is the foundation of your sales processes. As such, CRM implementation costs are an important factor to consider.
Your sales team must be able to make the best out of CRM data and ensure better lead generation.
You must remember that CRM systems are not easy to implement. The CRM implementation involves a separate IT team and this means separate CRM implementation cost.
This is why it is important that you choose a CRM system that offers a free trial. That way your sales team can get the hang of the CRM interface. Moreover, you will also be able to avoid the CRM implementation cost.
3) Get reliable support for free
You might have found a CRM system that fits your every need. However, a CRM tool is complex and sometimes your sales team might face a glitch in the software.
While your CRM system support might appear free initially, you’ll soon realise that it’s not free in the future. In fact, for every hour of support, you might be burning a hole in your pocket.
You should thus choose a CRM system that offers reliable and free support. Furthermore, ensure that such costs are not being added to the CRM software pricing.
4) Unravel hidden costs
Yet another factor to consider in CRM software pricing is hidden charges. Most legacy CRM systems can bind you in a long-term contract ensuring that you are getting good value over time.
However, you will soon realize that you are stuck in a pot of boiling water with their one-sided billing practices and contracts. Even maintenance costs add to the overall CRM software pricing.
So, it is very important that you invest in a CRM system that does not bind you to a contract and has fair CRM software pricing.
5) Choose free Integrations
An all-encompassing CRM software is essential for your business. You would need to integrate your CRM tool with customer support, billing software, marketing automation and document management.
However, with CRM systems adding integration costs to the overall CRM software pricing, the CRM system cost might touch the roof.
That is your cue to choose a CRM system that does not add integrations to their CRM software pricing. That way you get a fair CRM system cost.
Also read, 5 Benefits Of CRM Integration For Your Business You Need To Know
Conclusion
If you own an SMB, it is important for you to choose a simple, easy-to-use CRM system like NeoDove.
The cost of CRM software is a worthwhile investment as it can boost and grow your business in the long run. Remember to pick a CRM tool with CRM implementation costs that don’t hurt your pocket.
Moreover, choose a CRM system that you and your sales team will absolutely love! With fair CRM software pricing, you can pay as you scale, get free, reliable support and get free integrations as well.
So, what are you waiting for? Opt for NeoDove’s smartest telecalling CRM to meet all your needs!